Let's All Buy In 2010 - CEO

Customers, Employees and Owners
Building the Future Together

TOP 5 FOCUS FOR 2010 AND BEYOND

GOAL 1 - Drive Revenue & Growth

a. 10% / year
b. Expand capacity at A&A - Build
c. Develop new revenue stream - Acquire
d. Promote business development with additional sales and marketing
e. Saturate domestic customers; Leverage existing relationships; Continue development of international customers

 

GOAL 2 - Quality Improvement

a. QC is everyone's job requirement
b. Effective QC will reduce reworks, returns and the cost associated with those
c. Effective QC will increase customer satisfaction, repeat business, growth, better margins, better pay and benefits
d. Job Travelers used as per the QC Policy Sections 9 & 14.
e. LEAN / Scheduling will improve both quality of service and quality of product

 

GOAL 3 - Personnel Development

a. Apprenticeship training
b. Recruit and retain A&A Way people
c. Promote team building and leadership - intercompany communication
d. Vantage certification program - learning our system is a job requirement
e. Build for the future - education and training in team building, LEAN, managerial training, job training and technical education

 

GOAL 4 - Invest Back into the Company

a. Safety - invest in safe practices, safety committee empowered to promote safety
b. People - education, core expertise, leadership
c. Infrastructure - equipment, buildings, machines, offices, information systems.
d. Grow capacity at our current site
e. Percentage of budget allocated for future maintenance and acquisition of equipment

 

GOAL 5 - Preserve A&A History and Personality

a. 52 Year Heritage is the foundation we build on; solid layer added each year
b. Maintain the "Always Available" attitude
c. Meeting customer needs with uncommon service, locally and globally
d. Preserve the A&A Way - AA, CTL, WIT; conduct ourselves with honesty and integrity
e. Supported by our customers, employees, and owners. Personality preserved through community involvement and support